Privacy Policy

Project inquiries

When you submit the inquiry form, we collect your first and last name, company name, email, phone number, project address, message, and any files you choose to attach. We also record the page you sent it from and the time it was sent. We use this information only to review and respond to your inquiry and to discuss your project.

Inquiries and attachments are stored in private storage provided by Lovable Cloud, our website hosting and backend provider. They are not publicly accessible and can only be viewed by authorized VantaSpaces project administrators.

Each inquiry also triggers a notification email to our team at hi@byvantaspaces.com. That email contains your inquiry details and private links to any attachments, which expire after 7 days.

To protect the form from spam and abuse, the server temporarily checks submission frequency from each connection.

Retention

We aim to keep inquiries and attached files for up to 24 months, unless a longer period is required by law or needed for an active business relationship. You can ask us to delete your information sooner at any time.

Analytics and cookies

With your permission only, we use Google Analytics and Microsoft Clarity to understand how visitors use the site. Neither tool loads, and no analytics cookies are set, until you select Accept. If you decline, the website and inquiry form work normally.

Google Analytics measures visits, pages viewed, and when an inquiry is successfully submitted. It does not receive your name, contact details, message, or file names. Microsoft Clarity records anonymous session replays and heatmaps of how pages are used; the inquiry form and its contents are masked and are not captured.

You can change or withdraw your choice at any time using Cookie Settings in the footer. We store your choice in your browser so the banner does not reappear on every visit.

Fonts

This site loads some fonts from Google Fonts. When it does, your browser connects to Google's servers, which may receive your IP address and basic browser information.

Third-party services

The services above (Lovable Cloud, Google and Microsoft) may process information on servers located outside Canada, under their own privacy terms.

Your requests

You can ask to access, correct, or delete the personal information you have sent us, or ask questions about this policy, by emailing hi@byvantaspaces.com.